Manage Bookings from Different Channels in One Place

OTA Booking Management

Manage bookings from online travel channels and keep guest stay information organized in one dashboard.

Manual Booking Entry

Add reservations manually when guests book by phone, email, walk-in or direct inquiry.

Booking Status Tracking

Track confirmed bookings, pending stays, check-in status, check-out status and order changes more clearly.

Room and Date Overview

View room availability, guest stays and room assignments in a centralized calendar.

Handle Guest Messages Across Channels More Efficiently

Unified Guest Inbox

Bring guest messages from different booking channels into one place.

24/7 OmniChat Human Support

Support guest questions about check-in, access, arrival time and room details more efficiently.

Quick Replies for Common Questions

Use saved replies for WiFi, check-in time, door access, parking, breakfast and late arrival questions

Better Team Visibility

Front-desk and hotel staff can check guest communication history without switching between platforms.

Adjust Room Rates and Availability More Easily

Room Rate Management

Adjust room prices based on season, demand, weekday, weekend or special events.

Availability Control

Manage which rooms are available for booking and reduce the risk of overbooking.

Calendar-based Pricing

Use a clear calendar view to check rates, dates and room availability.

Faster Operational Changes

When plans change, your team can update room information more quickly from one system.

Add Phone, Email and Walk-in Bookings Manually

Small hotels often receive bookings from phone calls, email inquiries, returning guests or walk-in visitors. With WELOCK Host, staff can manually add these reservations, assign rooms, record guest details and manage check-in information in the same system.

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Connect Bookings with Smart Room Access

  • Late Arrival Support

    Guests can receive access instructions before arrival, reducing pressure on front-desk staff.

  • Temporary PIN Codes

    Create time-limited access codes for each guest stay.

  • Room-based Access

    Assign access based on the guest’s room and stay period.

  • Staff Access Control

    Give cleaners, maintenance staff and managers different access permissions.

Make Hotel Check-in Easier to Manage

  1. 01

    Tell us about your hotel

    Simply fill in a few details and hit the request a quote button.

  2. 02

    Schedule a short call

    Choose a time that suits you to speak with one of our hospitality experts.

  3. 03

    Find the right fit

    We'll recommend the best solution and pricing based on your needs.

Can guests check in without front-desk staff?

Yes. Guests can complete online check-in and receive access instructions before arrival. This helps hotels support late arrivals and reduce manual key handover.

Yes. Hotel teams can manage room access, guest access and staff permissions across multiple rooms from one system.

Yes. WELOCK Host works with WELOCK smart locks to provide temporary PIN codes, RFID card, mobile access and access management for guest rooms.

Yes. Staff access can be managed for cleaning, maintenance or hotel operations, helping teams control who can access which rooms.