What Is Self Check-in?

Self check-in allows guests to arrive and enter the property without waiting for the host, property manager or front-desk staff.

Instead of handing over physical keys in person, property owners can send check-in instructions and temporary access before the guest arrives.

Manual Check-in Challenges

Guests arrive at different times

Delays, late flights and changing travel plans make key handover hard to manage.

Hosts spend too much time waiting

Every booking may require messages, coordination and in-person access support.

Physical keys create access risks

Lost keys, copied keys and unreturned keys can cause extra cost and security concerns.

Self Check-in Process

  • Booking Confirmed

    After a reservation is confirmed, the guest can receive check-in instructions or an online check-in link based on your property workflow.

  • Automated Self Check-in

    The guest submits required stay information before arrival, helping your team prepare access in advance and reduce repeated communication.

  • Access Is Delivered

    WELOCK Host helps deliver secure access, such as a virtual key, access code or door-opening instruction, for the guest’s valid stay period.

  • Guest Opens the Door

    The guest can enter the property using the supported access method, while the host reduces the need for physical key handover or on-site waiting.
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Save Time and Make Every Arrival Easier

Less Key Handover

No more waiting at the property just to give guests a key. With self check-in, guests can receive arrival instructions and smart lock access before they arrive, helping hosts save time on every booking.

More Flexible Arrivals

Guests may arrive late because of flights, traffic or travel delays. Self check-in allows them to enter the property independently, so owners do not need to stay available for every delayed arrival.

Better Guest Experience

Guests want a smooth arrival after a long trip. Clear check-in instructions and smart lock access help them enter without confusion, waiting or repeated back-and-forth messages.

Better Access Control

Physical keys can be lost, copied or forgotten after check-out. With temporary smart lock access, property owners can limit access to the guest’s stay period and manage entry more securely.